Customer Service (Mon-Fri / 8-5): 877-723-7823

Call Customer Service
877-723-7823
8AM - 5PM CST. Mon - Fri




FAQ's


How do I receive details of a candidate?
Our Flex Account offer a good value to source candidates.

You'll have access to candidates' name, qualifications, address, phone numbers, and a hidden email reply. You will also be able to view a list of all candidates, instead of just searching.


Do I have to pay to access the Candidate Database?
Yes. If you choose a Flex Account, the Candidate Database can be added at a reduced rate. Or you can purchase access to the Candidate Database as a stand alone service.


Why do some candidates withhold details about themselves?
Some candidates may wish to remain anonymous until they have established whether they want to reveal their identity to potential Employers or Recruiters. The ability to withhold personal information and contact details offers Candidates security. It's their choice.


Can I view a list of candidates?
Our Flex Account offers a good value to source candidates.

You'll have access to candidates' name, qualifications, address, phone numbers, and a hidden email reply. You will also be able to view a list of all candidates, instead of just searching.


I have registered in the wrong section. How can I change it?
If you have registered your company in the wrong section you must contact us to correct the mistake. In other words if you accidentally registered your company as an Employer and it's an Agency, you’ll need to contact us to make the change.


Why should I use you to recruit?
There are two main reasons: SPEED and COST.

The normal methods of recruitment mean that you either: Devise a good advertisement, send to a newspaper or journal, wait for replies, sift through replies, shortlist candidates, arrange interviews, send off rejections, etc, etc.

OR

Enlist an agency, sign contracts, wait for good, bad or indifferent responses, sift through CV's, shortlist candidates, arrange interviews, send off rejections, etc, etc.


I can't find the answer to my question - what now?
Write to us by completing the Contact Us form. We'll include your question here for the benefit of others. Thank you!

You can also call us at 877-723-7823 for immediate assistance. Our office hours are M-F, 8-5 central time.